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Help?!
Nov 6, 2013 17:05:15 GMT -5
Post by queentakesjack on Nov 6, 2013 17:05:15 GMT -5
So this is my first time ordering from the new site and I seem to be having some trouble. Before I emailed Victoria about it directly I wanted to ask you guys just in case it is a super easy fix and I am just missing something. So I had my cart all ready and went to check out but once I get to step 4 where it says Delivery Method underneath it it says "Please select the preferred shipping method to use on this order.
Fedex
Add Comments About Your Order"
Well there is no little bubble for me to click on my preferred shipping. It doesn't even say smart post or fedex all I get is a big bold Fedex. So I can't move forward to place my order. I have Google Chrome and my computer has been running just fine so is there something I am missing? Have you guys ran into this problem or heard someone who has? I reloaded the page even exited my tab and brought up a new one and started over and I still get the same thing. I tried manually typing in smart post along with my area code and nothing. I'm stuck. Any ideas for what is going wrong or should I go ahead and email Vic?
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Help?!
Nov 6, 2013 18:33:43 GMT -5
Post by jackieo on Nov 6, 2013 18:33:43 GMT -5
I get both options :/ I would email Victoria.
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Help?!
Nov 6, 2013 22:55:55 GMT -5
via mobile
Post by disalan on Nov 6, 2013 22:55:55 GMT -5
We need a "dial an addict" hotline!
I hope you got this figured but if not and you read this first be sure you have a zip code entered in the shipping field. I believe someone had this same problem on FB and I am pretty sure it had something to do with the zip code. Make sure all of your shipping info is correct.
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Post by queentakesjack on Nov 7, 2013 12:44:31 GMT -5
Thank you so much Lisa! You were absolutely correct I just needed to change my default adress by adding my zip code. If we had a dial an addict hotline I hope you would be on the other end lol. So yay lots of Christmas goodies headed my way. Can't wait to finally try Rocky Mountain Christmas and Twisted Peppermint.
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Help?!
Nov 8, 2013 2:27:35 GMT -5
Post by disalan on Nov 8, 2013 2:27:35 GMT -5
So glad you got it worked it out I'm really loving Rocky Mountain Christmas (cold). I love Sugared Spruce and Leaves Type and the two really seem to create a whole new wonderful scent. Ah yes Twisted Peppermint is on my next order list. I don't think I've met a mint I don't like. BTW Dark Angel.....you are soooo right....it's a sexy mint! I looooove it!
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Help?!
Nov 9, 2013 11:44:10 GMT -5
Post by queentakesjack on Nov 9, 2013 11:44:10 GMT -5
So glad you got it worked it out I'm really loving Rocky Mountain Christmas (cold). I love Sugared Spruce and Leaves Type and the two really seem to create a whole new wonderful scent. Ah yes Twisted Peppermint is on my next order list. I don't think I've met a mint I don't like. BTW Dark Angel.....you are soooo right....it's a sexy mint! I looooove it! I'm so glad you like Dark Angel! I always feel weird recommending a scent I love because I fear I rave so much about it then the person gets it and doesn't feel the same. So yay that our noses agree on this one!
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Help?!
Nov 9, 2013 23:05:15 GMT -5
Post by disalan on Nov 9, 2013 23:05:15 GMT -5
I feel the same way when I suggest scents. There are times people in my house don't like a scent that I love and I just look at them like their noses fell off their faces. I imagine a beautiful bohemian chica smelling like Dark Angel. Like maybe Misty Day from Coven smells like this scent.
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